How we handle your information.
Plain English. This covers what Executive Car Service of Bakersfield LLC collects when you contact us or request a ride, why we collect it, and what we will never do with it.
Last updated 3 September 2026
What we collect
We collect the details you give us: your name, phone number, email address if you provide one, pickup and destination addresses, trip dates and times, passenger counts, flight numbers, and anything you tell us in a message, a call or the request form. If you become a client, we also keep the records of the rides we provide, such as confirmations and invoices.
How we use it
We use your information to respond to your request, confirm availability, provide and coordinate your ride, and keep in touch about your booking. If you opted in, we may also send occasional messages about our services.
Text messaging, in plain terms
If you give us your mobile number and agree to receive text messages, here is exactly what that means.
- We will never sell, rent or share your mobile number or your SMS consent with anyone. Your consent to receive text messages from Executive Car Service of Bakersfield LLC is not shared with third parties or affiliates for their own marketing under any circumstances.
- Messages are about your ride request, booking confirmations, pickup reminders and driver updates. Message frequency varies with your bookings.
- Message and data rates may apply, depending on your mobile plan.
- Reply STOP at any time to stop receiving messages. Reply HELP for help, or contact us using the details at the bottom of this page.
- Carriers are not liable for delayed or undelivered messages.
Who we share information with
We share information only with the service providers that make our work possible, such as our booking, messaging and payment tools, and only so they can perform that work for us. We do not sell your personal information. We may disclose information if the law requires it.
How long we keep it
We keep your information for as long as we are working with you, and afterwards only as long as we need it for legal, accounting or record-keeping reasons.
Your choices
You can ask us what we hold about you, ask us to correct it, or ask us to delete it. You can opt out of text messages at any time by replying STOP, without affecting any booking in progress. Contact us and we will action it.
Security
We protect your information with reasonable technical and organisational measures. No system is perfect, but we treat your details as something we are responsible for, not something we trade.
Children
Our services are booked by adults. We do not knowingly collect information from anyone under 18.
Changes
If this policy changes, the new version appears on this page with a new date at the top.
Questions?
Executive Car Service of Bakersfield LLC
Bakersfield, CA
Phone: (661) 912-1429
Email: nickp@ecsob.com